- Never give up. ...
- I don't care about revenues. I don't want to be liked. ...
- The very important thing you should have is patience.
- You should learn from your competitor but never copy. ...
- We are never in lack of money.
Ken Chenault, chairman & CEO of American Express and Jack Ma, founder & executive chairman of Alibaba Group discuss issues related to small businesses at a meeting in Chicago. Introduction by Karen Mills, senior fellow at the Harvard Business School and the Harvard Kennedy School. Mills served in President Barack Obama's Cabinet as the Administrator of the U.S. Small Business Administration from 2009 to 2013.
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